Deputy Manager

We are looking for an experienced and passionate Deputy Manager to work as part of our team at our Shipley Lodge service, Heanor Derbyshire.  

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

Shipley Lodge is a 16-bed single-level building for male and female clients. It provides a welcoming, clean and comfortable environment with facilities that support recovery and increasing independence. Residents have own bedroom with en-suite wet room. There are communal kitchens, bathrooms with baths & various living and dining areas. There is a home kitchen and laundry, but people are supported to use the independent facilities as much as they are able. Every room has a ‘nurse call button’ and there are call points throughout the home. We encourage people to make their rooms their own with personal items and choices about décor.

All our CQC services aim to support people to achieve maximum independence, and to move on to more independent accommodation.  We believe in a person-centred approach and the involvement of individuals in all aspects of their support. 

How you will make a difference as a Deputy Manager:

• Leading day to day clinical and operational management activities of a registered service under the direction of the Registered Manager.   
• Act as deputy to the Registered Manager in times of their absence.  
• Providing performance reports to the Registered Manager and Associate Director of Nursing, Safety & Clinical Services.   
• Offering supervision and line management of a team of Mental Health Recovery Workers  
• Conduct audits and spot checks related to practice across the service.   
• Working closely with the Registered Manager and Lead Nurse at the services to deliver effective and person-centered support to the residents of the services.  
• Managing and coordinating statutory clinical team relationships,   
• Acting independently within the parameters of the role, referring to the Registered Manager as required.   
• Working closely with the Registered Manager to ensure the service operates in accordance with the service agreement ensuring full compliance with the professional and regulatory standards.   
• Ensuring the service provided meets and exceeds the service users’ needs, requirements of the service and the CQC fundamental standards.   

Who I am?

Some of the essential skills and experience required for this role:

• I have achieved, working towards or willing to undertake NVQ Level 5 in Health & Social Care or the equivalent.   
• At least 2 years relevant supervisory experience in a health and social care setting.  
• Knowledge and understanding of the current legal responsibilities and standards for CQC registered services, including the need for the management and delivery of person-centred services.  
• I am able to work flexible hours to meet the needs of the service
• I am willing to be On Call when the service requires me to
• Experience of providing effective supervision, leadership and management of staff.   
• Must have experience of directly working with people with a severe mental illness.   
• Must have experience of working within statutory agencies.  
• Strong communication skills both written and oral.  
• Competent Safeguarding skills and knowledge.  
• Good understanding of Confidentiality and Information Governance.   
• Demonstrable leadership qualities ability to effectively manage performance and conduct of others.  

*Appointments will be made at the bottom of the salary banding

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  

• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Who are we?  
 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”   

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.   

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. 

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

If you have any questions about the position, please contact - recruitment@rethink.org 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.   

Please see further details on our website  

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!