Volunteer Cafe Assistant
This is a voluntary, 4 hours min vacancy that will close in {x} days at {xx:xx} BST.
Your role
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Volunteer Café Assistants to support our John Hall Wellness Gardens in Leek. You will be based at our new Cafe operation and, ideally, you will be able to commit 4 hours per week to volunteering.
You will receive training and regular supervision to ensure you feel confident in your role.
About the service
John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialise with people with mental and physical health support needs. This includes adults of all ages and children and young people.
Assisting the Café Supervisor and your fellow volunteers, you will play an integral part of John Hall Wellness Garden’s future, by helping to deliver a café experience for the general public, Friends of the Garden, and guests. If you think you can make a difference and commit some time on a regular on-going basis, we would love to hear from you! This is a real opportunity to develop your current existing skills, learn new skills and network with other volunteers. We welcome anyone wishing to gain experience or have an interest in going into the hospitality sector.
What you will be doing as a Volunteer Café Assistant
You will have the opportunity to assist with food preparation, presentation, cleaning and serving/selling high quality food and beverages.
Under the guidance of the Café Supervisor, you, together with other volunteers will ensure that the Café is compliant with all relevant health and safety legislation and pursuing an outstanding performance and food hygiene rating.
In addition, there will be further opportunities to support activity groups in the café, special events and input into event and menu planning.
The main tasks volunteer café assistants will support with are:
- Support Café staff, other volunteers and trainees in the smooth day to day running of the Café.
- Carry out basic catering tasks including food preparation, cleaning and serving food to customers.
- Operate the coffee machine (full training will be provided).
- Handle cash or card transactions and operate the till.
- Work with the Café Supervisor to ensure relevant paperwork is completed and checks are carried out ensuring compliance against relevant food safety and health and safety policies and procedures.
- Ensure kitchen area and Café are clean and tidy (including equipment, walls, floors, tables, work surfaces), and waste is discarded safely.
- Provide good customer service, dealing with visitors and customers in a friendly and polite manner.
What will make you a great fit for this role?
- Eagerness to learn and train in all aspects of the café catering operation
- Cheerful nature, good interpersonal skills, can communicate confidently with a range of people of all ages
- Good customer care service skills
Although this is not essential - you may also have:
- Basic food safety knowledge or HACCP. Further training, will be provided including allergens
- Experience in food handling and basic preparation of foods
The Volunteer Manager looking after this role is Nicola Pazir. If you have any questions about this opportunity please contact nicola.pazir@rethink.org.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
What do we value?
Passion
We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.
Commitment
We work tirelessly to provide support for everyone severely affected by mental illness.
Openness
We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
Hope
We offer hope of a better quality of life for all those severely affected by mental illness.
Expertise
We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.
Understanding
People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.
Equity
We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.
Openness
We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
Why volunteer with Rethink?
We understand that people volunteer for many different reasons and whatever your reason is for volunteering we’ll be there to support you every step of the way. You will receive an induction to ensure you feel confident in your role as well as regular supervision. Other benefits of volunteering include:
Our volunteers say
Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.
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