Mental Health Support Worker - Waking Nights

Rethink Mental Illness are hiring a Mental Health Support Worker to join our inspiring and friendly team at Ladysmith Road, Exeter.

1 x Full-Time position available – Waking nights

We are looking for individuals who embody our values hope, understanding, expertise, equity, commitment, passion and openness? Are you a good listener, empathetic, understanding, kind, patient and willing to learn? In your application we would love to hear how you would bring these skills to life in your role and why working for a Mental Health charity is for you?

Overview of the service or the team

Devon Supported Housing is an individualised support service funded by Devon Partnership Trust. It offers housing related support to people with medium to high support needs, leaving a hospital or residential setting. We work closely with Service Users to ensure the support they receive is of the highest quality and is right for them. Where possible, we try to provide support at a time which best suits the needs of our Service Users. Rethink uses a “Recovery” model of support, encouraging people to manage and control they own recovery as much as possible.

How I will make a difference?

• I provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our services.
• I always have the individual’s needs at the forefront, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations.
• I develop a rapport with service users based on respect and honesty and work within clear professional boundaries and the Rethink Mental Illness Code of Conduct.
• I enable and encourage service users to find out about local services and facilities within their community and facilitate access to alternative services where specific needs are identified.
• I am familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals.

Essential experience, skills, required for this position:

• I have transferable life/work experience to apply to this role.
• I am a good listener, empathetic, understanding, kind, patient and willing to learn
• I can demonstrate behaviours consistent with the values of the Charity.
• I may also have experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity

Caring for our people. 

We offer a wide range of support. Some of our benefits include: 

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments. 
• Taking time for you: We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays (some roles may require working on bank holidays) as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. 

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Please see further details on our Website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!

If you have any questions about the position, please contact -recruitment@rethink.org