This is a Permanent, 35 Hours vacancy that will close in {x} days at {xx:xx} BST.
Your role
We are looking for an experienced and passionate Mental Health Money Navigator to work as part of our Advice, Information & Training Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone. The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Adferiad Recovery in Wales, ChangeMH in Scotland and Mindwise in Northern Ireland.
How you will make a difference
You will be the first point of contact for clients and carers who have been referred to Mental Health and Money Advice, (MHMA), for support with their money and benefit needs. You will triage referrals providing:
• Unregulated advice and support, (i.e. provide them with financial capability and simple benefits advice, including benefits and better off to work calculations)
• Understand clients needs and refer them to specialist money advisers or benefit advisors for more complex and regulated advice
• Signposting/referring to external organisations for further support with mental health needs
• Signposting to other forms of money support when the person does not meet the requirements for support from MHMA. You will also support the Mental Health Benefits and Energy Advisors with their casework, for example completing budgets sheets, arranging fuel and food bank vouchers, completing simple benefit applications.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
If you have any questions about the position, please contact - recruitment@rethink.org
Our Charity
Our work to achieve this is guided by seven core values:
What do we value?
Passion
We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.
Commitment
We work tirelessly to provide support for everyone severely affected by mental illness.
Openness
We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
Hope
We offer hope of a better quality of life for all those severely affected by mental illness.
Expertise
We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.
Understanding
People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.
Equity
We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.
Openness
We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive:
Employer funded pension
Flexible
working
Life
assurance
Employee Assistance Programme
Eyecare vouchers
up to £55 towards the cost of new glasses or lenses
Training opportunities
e-learning courses & much more
Annual
leave
25 days rising to 30, plus bank holidays
Rethink
day
1 day’s additional leave (pro rata) on your Birthday
PULSE
Reward, Benefits and Recognition Platform
Employee Assistance Programme
Rethink day
1 day’s additional leave (pro rata) on your Birthday
For the full list, see our website here.
Our colleagues say
Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.
Documents
Alternatively, please sign in with...
Published
Not PublishedClosing
in X days