Real living wage employer
Disability confident employer
Investors in People Silver

Mental Health Care Navigator

Vacancy Salary £21,703.54 to £23,906.01 Per Annum
Vacancy Location HMP Humber
Type of engagement: Full-Time
Hours per week: 35

This is a Permanent, 35 vacancy that will close in {x} days at {xx:xx} BST.

Title:  Mental Health Care Navigator

Location: HMP Humber

Salary: £21,703.54 to £23,906.01 Per Anum

Total hours per week: 35

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Rethink Mental Illness are excited to be setting up a new IAPT service in HMP Hull in partnership with Tees, Esk and Wear Valley NHS Foundation Trust and Humber Teaching NHS Foundation Trust.

This service will see the implementation of a stepped care model into HMP Hull, allowing residents to access evidence based, effective care comparative to what is offer in the community. 

Care Navigators aim to provide a seamless package of support to individuals with mental health needs who are leaving the prison and returning to the community, reconnecting individuals with health services to reduce health inequalities and in turn reduce reoffending. The Care Navigators are embedded in integrated mental health teams and community settings, providing 1:1 and group assessment and support in a variety of settings and hold highly autonomous roles.

To be eligible to apply for this role you must be eligible to work in the UK, and provide proof of this (i.e., a passport/visa). You will also be subject to National Prison Vetting Security Clearance.

How you will make a difference:

You will provide Care Navigation Services to individuals being released from the HMP Hull or HMP Humber, supporting people both pre and post release in line with service guidelines, working alongside other agencies to improve health outcomes and reduce reoffending

You will provide support to those being released from court, and provide assistance with these processes by completing an initial screening and care mapping assessments with each service user and use service documents to plan their care and release, utilizing supervision to ensure a high quality of care provision.

You will develop tailored models of support for patients through a variety of modalities, mediums and with varying intensity to promote independent self-management and engagement with statutory and non-statutory services


Clinical work is carried out in both the prison and community settings, so access to transport for work purposes is essential.

More information can be found in the job description attached to our direct advert.


What we are looking for:

You will:

  • be educated to NVQ Level 3 or equivalent with qualifications or training relevant to the Care Navigation role, e.g., Health and Social Care
  • have relevant experience of supporting vulnerable individuals to identify, set and meet their own goals using 1:1 and/or group interventions
  •  have a working knowledge of health, debts, social care, housing, court systems, mental health, criminal justice, and substance misuses
  • have experience of working to support individuals using structured, time limited support and am confident with this way of working
  • be passionate and motivated to support individuals leaving the criminal justice system through provision of a high quality, professional level of care, recognizing and respecting individual differences and promoting diversity
  • value the unique life journey each individual has been on, and embrace the challenges this can bring


Don’t meet all requirements?

Diversity is important to us and we appreciate difference through inclusiveness. It gives us a deeper understanding of the world and the needs of the people we’re working with. By including everyone our organisation is a better place and we can provide better services. We draw on the experiences and expertise of our people to help shape and enrich our practices and services. If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we would still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

  • PULSE – your rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc.
  • Wellbeing support: Our Wellbeing hub that gives physical, and mental health support. We also have an Employee Assistance Programme with access to appointments
  • Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off.
  • Planning for the future: We have a contributory pension scheme.
  • Structured Induction: Onboarding you into the Charity supporting your wellbeing along the way.
  • £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member



Additional information:


We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ ), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.


The Recruitment Advisor looking after this role is Sylwia Kraska-Pakulska. If you have any questions about the position, please feel free to drop her an email at 

Our work to achieve this is guided by seven core values:

  • Commitment
  • Equity
  • Expertise
  • Hope
  • Openness
  • Passion
  • Understanding


We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.


We work tirelessly to provide support for everyone severely affected by mental illness.


We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.


We offer hope of a better quality of life for all those severely affected by mental illness.


We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.


People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.


We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.


We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive:  

Employer funded pension



Employee Assistance Programme

Eyecare vouchers

up to £55 towards the cost of new glasses or lenses

Training opportunities

e-learning courses & much more


25 days rising to 30, plus bank holidays


1 day’s additional leave (pro rata) on your Birthday


Reward, Benefits and Recognition Platform

Employee Assistance Programme

Rethink day

1 day’s additional leave (pro rata) on your Birthday

For the full list, see our website here.

“From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on.”

“Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help.”

“I’ve previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I’ve ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people’s lives.”

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference”.

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