Real living wage employer
Disability confident employer
Investors in People Silver

Mental Health Support Worker Nights

Vacancy Salary £18,090.60 to £19,860.93 + 'Rethink - sign on BONUS payment' of up to £1000 ! (pro rata for part-time posts of less than 35 hours per week)
Vacancy Location Doncaster
Type of engagement: Full-Time
Hours per week: 33 hours

This is a Permanent, 33 hours vacancy that will close in {x} days at {xx:xx} BST.

We have an exciting opportunity for a Mental Health Support Worker to join our inspiring and friendly team at Doncaster Crisis.

If you, would you like to work for a leading mental health charity in a rewarding role where you will really make a difference, then join us here at Rethink Mental Illness.

Your role will be a fixed based position working at Doncaster Recovery Lounge in Doncaster Crisis. You will work full time, 33 hours per week on a Fixed term contract with a salary of £18,090.60 to £19,860.93. You can read more about the rewards you will receive on the full advert on our website.


To celebrate your new role we are offering a  'Rethink - sign on BONUS payment' of up to £1000 ! (pro rata for part-time posts of less than 35 hours per week) - The Sign on BONUS payment will be paid on completion of your 6-month probation period.* subject to Terms and Conditions* . You can read more about the rewards you will receive on the full advert on our website.


Our crisis and step-down care provides a safe and supportive environment as an alternative to hospital for people going through a period of crisis. We can provide emotional and practical support to help individuals get back on their feet, promoting a culture of hope for those affected by mental health problems. Working in partnership Crisis Resolution & Home Treatment Teams and CMHT’s, our services are recovery-focussed, offering effective interventions that resolve the immediate crisis, and also help people to develop coping skills through person-centred crisis contingency and relapse prevention planning e.g. Wellness Recovery Action Plans (WRAP) and peer support groups


How will you make a difference?

  • Work as part of a Crisis Service providing practical and emotional support to users of the crisis service and callers to the helpline.
  • Provide support with daily living ‘living ordinary lives’
  • Prioritise the individual need, working to the recovery model to support them to work towards their identified goals
  • Use skills and Rethink Mental Illness values to underpin day-to-day work
  • Develop relationships and support to individuals based on appropriate boundaries.
  • Positively promote individuals living independently within the community by maintaining extensive knowledge of and links with community resources including signposting to specialist services.
  • Actively support individuals to use these resources, thereby countering discrimination and encouraging social inclusion
  • Encourage individuals to maintain community links, continue with their normal life activities and maintain their support networks

Who am I?

  • Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
  • Experience of working with people with mental health needs in a coaching and goal setting way.
  • Knowledge and understanding of recovery principles and embedding the ethos of recovery into your own practice.
  • The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans to meet these needs.
  • A strong working knowledge of mental health and appropriate intervention methods.
  • Ability to work proactively and collaboratively with colleagues, partners and other stakeholders to achieve outcomes.
  • Excellent verbal and written skills.
  • IT skills including competent use of Microsoft Office and use of electronic record keeping systems.
  • Ability to prioritise workload demands and positively respond to unforeseen challenges.
  • A sound understanding of the roles, responsibilities, referral pathways and structures of all agencies involved in responding to crisis resolution and home treatment


 Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

 Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

 The Recruitment Advisor looking after this role is Rose Adams. If you have any questions about the position, please feel free to drop her an email at



Our work to achieve this is guided by seven core values:

  • Commitment
  • Equity
  • Expertise
  • Hope
  • Openness
  • Passion
  • Understanding


We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.


We work tirelessly to provide support for everyone severely affected by mental illness.


We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.


We offer hope of a better quality of life for all those severely affected by mental illness.


We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.


People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.


We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.


We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive:  

Employer funded pension



Employee Assistance Programme

Eyecare vouchers

up to £55 towards the cost of new glasses or lenses

Training opportunities

e-learning courses & much more


25 days rising to 30, plus bank holidays


1 day’s additional leave (pro rata) on your Birthday


Reward, Benefits and Recognition Platform

Employee Assistance Programme

Rethink day

1 day’s additional leave (pro rata) on your Birthday

For the full list, see our website here.

“From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on.”

“Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help.”

“I’ve previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I’ve ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people’s lives.”

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference”.

Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

Alternatively, sign-in with...


Not Published


in X days