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Training and development
Flexible hours

Volunteer Advocate

Salary {Advertised Salary}
Role Location Essex (not covering Southend, Thurrock and London Boroughs)
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Voluntary, 4 to 6 hours per week vacancy that will close in {x} days at {xx:xx} BST.

Would you like to gain some experience whilst really making a difference?

Are you interested in volunteering with a leading mental health charity?

If you answered yes, you may be the person we’re looking for!


We are currently seeking Volunteer Community Advocates to support our Essex All Age Advocacy Service.


About the service

Rethink Essex All Age Advocacy Service offers a range of statutory and non-statutory advocacy services. As a volunteer you will be supporting our delivery of community advocacy for people who are 18 and live in Essex area (Not Southend, Thurrock or London Boroughs). You will be supporting a range of people including those with learning, physical and sensory disabilities as well as mental illness, who need support with a health and social care issues and are not eligible for a statutory service. We do not support people with everyday decisions but when important decisions are being made which could affect their quality of life, independence or have long term consequences.


What will you be doing?

  • You will hold a small caseload of cases supporting people to do a range of issues which may include: Health and medical treatment issues; Issues with social care providers; complaints about providers of services including the council as well as support to access services.
  • You will offer support on a short-term basis and focus on a specific issue
  • You will support people by enabling them to find information, understand their rights and choices, have a voice and make their own informed decisions. 
  • You may be supporting people in making difficult or important decisions which may impact on their quality of life and independence and have long term consequences.


What will you need?

  • Good communication skills
  • Good listening skills
  • Ability to empathise
  • Motivation to secure the rights of people from all backgrounds
  • Working with, or having knowledge of health and social care
  • A good knowledge of IT skills for recording information and using e-mails
  • Flexibility to work during the working week


The safety and wellbeing of our service users and colleagues is our first priority, which is why it is now a condition for anyone joining us that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. You can find more information on our approach and why we have made this important decision in our attached Covid-19 vaccination information document.


Help us changes lives!


Who is Rethink Mental Illness?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

The Volunteer Recruitment Coordinator looking after this opportunity is Rebecca Dolphin. If you have any questions or to discuss alternative methods of applying please contact her at


Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ ), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.


We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.


We work tirelessly to provide support for everyone severely affected by mental illness.


We offer hope of a better quality of life for all those severely affected by mental illness.


We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.


People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.


We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.


We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.

We understand that people volunteer for many different reasons and whatever your reason is for volunteering we’ll be there to support you every step of the way. You will receive an induction to ensure you feel confident in your role as well as regular supervision. You will also receive:

Training and development opportunities

Have a positive impact your own mental health as well as on others

Meet new people and increase your self-confidence

Enhance your CV and boost your employability. Gain a reference too!

Find a passion

Reimbursement of out-of-pocket expenses

"My time as a Young Champion for Rethink Mental Illness has been a truly empowering experience! Not only did I contribute to the creation of inspiring mental health workshops, but I had the opportunity to deliver sessions to numerous young people. Seeing the impact of my contribution is certainly fulfilling, having witnessed the incredible support Rethink provides. I not only learned an immense amount about mental health but further developed my interpersonal skills and emotional intelligence."

"When I lost my daughter to suicide in 2015 I wanted to make a difference in people’s lives, since joining Rethink as a volunteer peer group facilitator I have been able to do just that. The support from the team at Rethink and training opportunities have been fantastic. I really look forward to our weekly group meetings where we laugh, cry, and share without judgment and the solidarity is just amazing. I feel extremely proud and honoured to be a part of the healing process."

"I started volunteering at Field View crisis House around 4 years ago. Having been a service user myself, I enjoy giving something back to the service and helping people who need the support I've had at times. Sometimes I sit and talk to service users who often open up more when they realise I've needed help and still do at times. They feel I can understand them better. I also answer the office phone and the Lincsline which offers emotional support. It's good to come home and feel like I've done something positive."

"Starting out as a volunteer for the Rethink Advice and Information Service and transitioning into a full-time employee has been a wonderful journey. I’ve learned so much from my colleagues, other volunteers, and our clients. It has been and continues to be, an incredibly rewarding role. I genuinely love logging on for work in the morning. The team is so supportive and there is a real ‘practice what you preach’ mentality, with mental health at the forefront of everything we do."

Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

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